Description: COVID-19 has forced many government institutions to reduce number of employees in offices and explore the option of meeting using online communication tools. This new way of working has challenges of low connectivity as well as building a culture of remote work. In addition, due to the sensitivity nature of government work, security and data protection are huge concerns for online communication tools.

Stakeholder: government institutions

Things to consider: due to the low connectivity issues, the solution must work on low bandwidth and have easy access to launch the communication tool   

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